Cancellation Policy

Last Updated December 02, 2025

Free Cancellation:

Cancellations made more than 24 hours before the scheduled pickup time are free of charge.

Late Cancellation:

Cancellations made within 24 hours of the scheduled pickup time may be subject to a fee of 100% of the first rental day

Flight Delays / Schedule Changes:

Customers are required to inform us as soon as possible of any flight delays or changes. If no notification is received, the reservation may be cancelled 2 hours after the scheduled pickup time.

No-Show:

If the customer fails to show up and does not notify us. In such cases, the booking will be automatically canceled, and no refund or voucher will be provided.

Additional Charges:

Any outstanding charges such as fuel, cleaning, fines, or damages will be billed separately according to our terms and price list.

5. Damage & Insurance
  • You are responsible for any damage, loss, or theft of the vehicle during the rental period.

  • Our insurance may cover certain incidents, but excess fees may still apply.

  • Insurance does not cover:

    • Negligence

    • Driving under the influence

    • Off-road use

    • Unauthorized drivers

    • Misuse of the vehicle

A damage fee may be charged if the vehicle is returned damaged.

6. Use of the Vehicle

You must not:

  • Allow anyone not listed on the rental agreement to drive

  • Drive under the influence of alcohol or drugs

  • Use the vehicle for illegal activities

  • Smoke in the vehicle

  • Take the vehicle outside the permitted area/country without permission

  • Drive the vehicle off-road or in restricted zones

We may track vehicles using GPS for safety and anti-fraud purposes.

7. Fuel Policy
  • Vehicles should be returned with the same fuel level as at collection.

  • A refuelling fee may apply for shortages.

8. Breakdowns & Accidents
  • In the event of a breakdown, contact us immediately.

  • In case of an accident:

    • Notify us and local authorities

    • Do not admit liability

    • Provide all requested information

Failure to report incidents may result in extra charges.

For questions regarding these Policies:

Sky Car Rental
Email: Info@skyrental.is